Utilities

Electricity

Texas has a deregulated energy market, managed by the Electric Reliability Council of Texas (ERCOT), making it easy for customers to select the electricity provider that best suits their needs. Businesses and residents choose their retail electric providers and may choose to change their service company at any time. Under Texas' deregulation guidelines, all retail electric providers are encouraged to buy power through long-term contracts, thus helping to protect electricity customers from price spikes on the spot market. 

CenterPoint Energy provides the electric infrastructure for each electric distributor in Sugar Land to enable each business or resident located within the city limits access to the power grid with the most affordable rates. CenterPoint Energy is composed of an electric transmission and distribution utility serving the Houston metropolitan area and over five million customers.

For information regarding local electrical service options and rates for you or your business, go to http://powertochoose.org/.

Natural Gas 

CenterPoint Energy is also the natural gas provider in Sugar Land and the Greater Houston area--an area in excess of 5,000 square miles.

Large industrial consumers may purchase gas by other means, including long-term contracts for the supply of natural gas. Contract rates depend on a number of factors, including:

  • proximity to a major pipeline;                                                                                                   
  • customer's overall demand;                     
  • current market conditions; and
  • anticipated market conditions.                                                                                                                                     

Water & Wastewater

The City of Sugar Land Water Utilities Division serves the incorporated city limits for all utilities. It is responsible for the administration and operation of the City's water production and treatment, water distribution, wastewater collection, wastewater treatment and customer service.  24-hour on-call service is available for citizens and businesses within the city limits. The City of Sugar Land currently treats naturally high quality water from underground aquifers for its drinking water supply.

Telephone 

AT&T provides the communications infrastructure for the City of Sugar Land, which is then redistributed through various vendors.

The Texas Public Utilities Commission (PUC) has certified 431 Competitive Local Exchange Carriers to provide local phone service statewide or specifically within the Houston region.